Course Feedback & Reviews

trainees at Lucid 2001“It is a miracle that curiosity survives formal education.” Albert Einstein

At Lucid we aim to ensure that our training courses are useful, inspiring and informative, so trainee feedback and comments are valuable to us.

We list all written course comments! – Why?

It is not difficult to get a few positive comments to advertise. At Lucid, we want to be as honest and straightforward as possible, so we have decided to list every single comment from all our course feedback forms, not just the very best ones (except for a couple where we just could not decipher the handwriting). We believe that this demonstrates the quality of our training very clearly – and we don’t have to ‘select’ which comments, or parts of comments, to use! For course comments scroll down this page…

Please note:

  • The primary purpose of the course report forms is to help us make the courses even better. We always ask the trainees to be critical, and encourage comments on anything they feel could be improved.
  • Most delegates just tick the boxes saying the course was ‘excellent’ and do not write any comments – especially on courses finishing on a Friday afternoon! The list below is comments where trainees have chosen to write something more than just ticking the boxes.
  • One recurring comment is that trainees would like more time for the training. Sadly, if the courses were longer we would have to charge more – not a popular idea with either trainees or employers. On the positive side, these comments show that our courses are very intensive and hence good value.

Course comments from 2026

Date Course Code Trainer Comments from course report forms 
Apr-26 Umbilical Alistair This was my first introduction to fibre and electrical testing. My tutor for the course took the time and effort to ensure I had full understanding on each subject, so this was really helpful for myself being green in this line of work
Apr-26 Umbilical Alistair Great Training. Only improvement point I can see (in Halliburton Ops point of view) is thatwould be good to spend more times on practical testing, handling the instrument and adjusting setups. – Reducing practices time in fibre splices should give enough time. !00% recommend the training it was very helpful.
Apr-26 Umbilical Alistair Highly interactive training with excellent knowledge of instructor
Apr-26 Umbilical Alistair The Instructor Alistair demonstrated strong knowledge and a clear, easy-to-understand teaching approach, which minimised any language barriers
Apr-26 Umbilical Alistair Course was excellent! I would have changed nothing. Excellent. I recommend for anyone that is willing to pre-comm umbilicals, which is going to be my goal.
Apr-26 Umbilical Alistair Very well presented, descriptive and detailed. Alistair is very enthusiastic and simplifies in detail, each part of the course content. My first introduction to umbilicals but found the course challenging and enjoyable. 
Apr-26 C&G Fibre Alistair Good course, taught well and enthusiastically. I would’ve enjoyed more time for practical work and possibly one splice tray per person if group was smaller. Altogether enjoyable course.
Apr-26 C&G Fibre Alistair Course could be more practical based throughout the week then leave final exams until Friday
Mar-26 AOTDR, APMD John Excellent instructors + venue. Used previously and will 100% be back for future courses

Course comments from 2025

Date Course Trainer Comments from course report forms 
Dec-25 3668 Copper Alistair A very professional course presented in a high quality manner, very informative. Would very much recommend and book courses again.
Nov-25 Laser Safety John Very useful course for laser safety. Answers all my questions thoroughly.
Nov-25 Laser Safety John Would be interesting to see example lasersafetysetups. A laser being used for testing and how its setup has been improved. Not practical for an on-site course, but we’ll look at options for video. 
Nov-25 Bespoke fibre Alistair Very well presented course. Alistair very good knowledge and very helpful. Good services and learning facilities. Very pleasant place! Would recommend.
Oct-25 Adv Testing John John explained the material very well and put concepts in a way that was much easier to understand. John took the time to make sure that we got the understanding and customised the content to be more applicable to our product.
Oct-25 Adv Testing John Excellent concise course. John was very knowledgeable and applied this to the relevant questions we asked about our fibre circumstances. Highly recommended!
Oct-25 Adv Testing John Very Interesting
Oct-25 Laser Safety William William our instructor was absolutely incredible. He maintained a positive and engaging attitude throughout the course, using humour and energy to keep everyone involved. When we started to feel tired, he introduced fun and practical activities that got us moving and thinking. He also brought in real materials and examples to demonstrate key concepts, which made the learning experience very practical and memorable. We learned everything about lasers in great depth from their physical principles to their effects on the human eye with clear explanations and real world applications. Overall, an excellent and inspiring course. 10/10
Oct-25 Laser Safety William Nothing to say but thank you for all this information and thank for Mr William many thanks. I hope this course back again later on. 
Oct-25 Laser Safety William Mr William is very wondrful and helpful, he is the right person absolutel for this course, he deliver the course content very smoothly and easily. Also, the course content very useful and easy to understand. Mr William very friendly and such a great person. that to spend time with him.  
Oct-25 Laser Safety William I like the way of the teacher. How does he explain the course. Thanks William, you are the best. Very good course and I suggest to make that course more than one week. 
Aug-25 3668 fibre Alistair By far the best training course I’ve been on. Good blend of theory and practical. Instructor was very knowledgeable and helpful. Felt the structure was great and enjoyed the smaller class size environment.
Aug-25 3668 fibre Alistair Excellent tutor, kept me energised to learn all week. Very well presented and open to ALL questions. A most upbeat informative course. 
Aug-25 3668 fibre Alistair Very good course and enjoyable
Jul-25 3668 fibre Alistair Excellent course delivered in a clear and interesting manner. The practical elements were fun and will be hugely useful going forward
Jul-25 3668 fibre Alistair Excellent course with excellent tutor!
Jul-25 3668 fibre Alistair Very informative course and tutor
Jun-25 Adv OTDR John Very interesting and enjoyable course, lunch and tea breaks much appreciated. Very knowledgeable and friendly tutor
Jun-25 3668 fibre Alistair Lovely setting
Jun-25 3668 fibre Alistair Very good teacher knows his stuff and good at interactive learning. All staff were fantastic, I have really learned a lot.
Jun-25 3668 fibre Alistair Tutor approchable and very knowledgeable on relevant course
May-25 Laser Safety William Thanks for the great and helpful course
May-25 Laser Safety William There are no words to describe how amazing this course was. Thank you. 
May-25 Laser Safety William Everything was super good and clear. It was a significant course for us. Thank you.
May-25 Laser Safety William It was a nice and enjoyable course and the teacher was excellent.
May-25 Laser Safety William The course was very helpful and informative, and there was nothing to complain about. Many thanks
May-25 Laser Safety William Many thanks to the Lucid company, especially Mr William, who was extremely knowledgeable and supportive. 
May-25 Laser Safety William Mr William did very good job with helping us understand everything related to laser uses and security. Many thanks.
May-25 Laser Safety William Everything was smooth and helpful with the course
May-25 Laser Safety William Thanks for the great and helpful course.
Mar-25 Umbilical Alistair Informative course. Happy with what I have learnt. Possibly more in depth about umbilicals, specifically to our job scopes but understand it is a niche subject.
Mar-25 Umbilical Alistair Alistair is extremely well versed and delivers the course with fluent background information. This was a great learning experience to fill in some gaps in my knowledge.
Mar-25 Umbilical Alistair Afternoon teaching with the use of the board/lecture was at a fast pace. After lunch, a lecture style teaching was slightly difficult to absorb. However, very good.
Mar-25 Umbilical Alistair Found information very in-depth + informative. New to fibre optics so did not know what to expecton course or had no background knowledge. Leave definitely knowing more and have a better understanding of fibre optics and testing. A lot of information to take in over course of  week. However course booklet to take away will be very helpful going forward to read and learn at own pace and also to reference whilst on projects. Alistair was very good a explining technical aspects in a simple manner. Many thanks.
Mar-25 Umbilical Alistair Course content very good. Would recommend
Mar-25 Umbilical Alistair Some offshore examples included in the slides would be good – eg. traces, reports photos etc. Maybe an update to the manual – the TDR schematic states a ‘floppy’ which our units don’t have. Generally vrery happy with the content. Theory was very good and well delivered. Oops, missed the floppy in the diagram – now sorted, thanks! Difficult to include real details for security and confidentiality reasons. 
Mar-25 3668 fibre Alistair Great course I will recommend this place
Mar-25 3668 fibre Alistair Extremely high standard delivered coursewould definitely recommend.
Mar-25 3668 fibre Alistair Very in-depth, lots of useful information, well formatted and delivered. Thanks Alistair!
Mar-25 Fibre Intro William William was very knowledgeable and likeable and made the subject understandablefor someone who had very little knowledge
Mar-25 Fibre Intro William William has been an excellent teacherand I have really enjoyed my time on the course
Mar-25 Fibre Intro William Enjoyed the course, nice and easy to understand. Thanks William
Feb-25 Adv OTDR John Nice friendly place to learn, with some good professional
Feb-25 Adv OTDR John Really appreciate you going the extra mile to accommodate events outside your control. Wortwhile just to have real knowledge passed on.
Feb-25 3668 fibre Alistair On the JI, due to the location a Lat/Long would have be useful for day 1
Feb-25 Fibre Intro William Excellent course, very well presented and good split of theory and practical
Feb-25 Fibre Intro William Excellent, no suggestions for improvement
Feb-25 Fibre Intro William Good course, just the right level for an introduction to fibre
Jan-25 3668 fibre Alistair Great atmosphere with a knowledgeable tutor who has made the training a lot easier and more interactive. Would definitely recommend to others
Jan-25 3668 fibre Alistair Havent come from a fibre background so didn’t know what to expect
Jan-25 3668 fibre Alistair Alistair very knowledgeable but he cuts power mains. Our relay kept cutting power due to new LED lamps

Course comments from 2024

Date Course Code Trainer Comments from course report forms 
Oct-24 AOTDR John Thank you John. I have learned a lot this week, and I feela lot more confident when OTDR testing now. Class room was nice and relaxing for learning. Tea breaks between learning was prefect.
Oct-24 AFCE John Famtastic course, great instructors. I learned a lot, far beyond the course spec. Relaxed and idyllic training environment. Can’t thank you enough. 
Oct-24 AOTDR John I learned loads, thanks very much!
Aug-24 Laser Safety John & William I wish if I would pend more time with you. It will be more ?? If it was more than 4 days.
Aug-24 Laser Safety John & William We need more time for this course. One week not enough also we need more equipment
Aug-24 Laser Safety John & William We are so happy in this course. We have learned a lot of information from the course
Aug-24 Laser Safety John & William The course was helpful. Thanks.
Aug-24 Laser Safety John & William My dear teacher thanks you so much for the time and effort you spent teachingus. You have been so nice the entire time and we learned so much from your class. I wish you happy life and thank you for teaching us. 
Aug-24 Laser Safety John & William Nothing [to improve]. Thanks for clear and helpful course We enjoy and happy with laser safety course. Thanks for spent time with group of laser safety course also excellent place to do the course. Thanks Hilton Hotel Liverpool. 
Aug-24 Laser Safety John & William It was good course. And I think Mr John and mr William give us all information about safe use of laser.
Aug-24 Laser Safety John & William The time of course was short. It will be more than good if it’s more than 2 weeks. Overall everything is good. Thanks 🙂
Aug-24 Fibre Intro William This was a fantastic course delivered by a fantastic tutor. William delivered everything in the course clearly and in great detail, taking the time to explain everything so that we could understand it. No question was too much and was answered fully and in detail. The course material will massively help in carrying out my work with Magdalene. Massive thank you!
Aug-24 Fibre Intro William William was excellent & explained the course in great detail and helped to understand the course. Would highly recommend.
Jun-24 3668 Fibre William The course was great & William was very good. Loved the whole week 🙂
Jun-24 3668 Fibre William William was very knowledgable and great at getting the correct and required information across to the group. He answered questions in a clear and succinct manner.  
Sep-24 3668 Fibre Alistair Very informative! I learned load + Alistair is very knowledgable
Sep-24 3668 Fibre Alistair Lucid is a very welcoming and friendly environment and a fantastic place for learning + training
Jul-24 3668 Fibre Alistair & William Great food
Jul-24 3668 Fibre Alistair Overall a brilliant week, I feel well educated and gained a huge amount of knowledge from both Alistair and William. John and Annette were both warming and welcoming. Made us all comformatble. Thank you. 🙂
Jul-24 3668 Fibre Alistair Knowledgable and friendly tutors. Well looked after throughout. Thank you, really enjoyed it and hope I get the chance to do another course with you guys!
Jul-24 3668 Fibre Alistair Fantastic course, the course tutors were brilliant, a wide range of knowledge. Was refreshing going on a course where the information wasn’t just read off of a slide show. 
Jun-24 AFCE John Another well-run course. John has delivered this course in a way that has made my learning enjoyable. Thanks for everything!
Jul-24 3668 Fibre William William fantastic tutor. Very engaging. Learned a lot in a week.
Jul-24 3668 Fibre William Williams energy and enthusiasm was just right. I was not bored at anytime + felt engaged throughout.
Jul-24 3668 Fibre William This has been fanstastic fun! Thank you william 🙂
Jun-24 3668 Copper Alistair Brilliant course I really enjoyed. Thanks 
Jun-24 3668 Copper Alistair Tutor was very helpful. Hospitality was great. Location is beautiful. Great mix of practical and theory.
Jun-24 3668 Copper Alistair Brillian teacher help everyone get a good knowledge of everything we needed to know.
Jul-24 3668 Copper Alistair Thoroughly enjoyed the course, Alistair was brilliant! Thank you. 
Jul-24 Laser safety John Very good course, well delivered and engaging.
May-24 AFCE John Teacher was incredibly knowledgable and made learning enjoyable
May-24 AFCE John John has an excellent depth of knowledge which has really helped me understand the material. Excellent compaarisons to make things easier to understand.
May-24 AFCE John I wouldn’t say it was convenient in area but the eview made up for it, it was made comfortable. Would like to attend any OSA courses, along with any joint building on ribbon fibre. 
May-24 AFCE John Excellent course. Thanks John for great training. Examples/stories to explain subjects were pieced togethe rvery well. 
Apr-24 Laser &  LED John & Annette Very knowledgable, many examples, context and information which is quite useful in order to interpret the provided info. Very nice graphs and comprehensive yet detailed information
Apr-24 Laser &  LED John & Annette I would have liked to have received the reader (manual) prior to the course. Not really practical to post big manuals to Holland
Apr-24 Laser &  LED John & Annette Thank you a lot. You have got a lot of experiences which are very useful and valuable for us.
Apr-24 Laser &  LED John & Annette Explanations of formulas was a bit hard to follow being a beginner. Yes, but some topics on day 3 were the same as on day 1 (new peole attending just day 3)
Apr-24 AFCE John The course was very well explained and covered everything required and more. John our instructor was excellent.
Apr-24 AFCE John Very well presented course. I feel I have taken away some very important information.
Apr-24 AFCE John Great course, well presented!!!
Apr-24 AFCE John Great course. Staff polite/friendly, food great. Facilities very clean.
Apr-24 AFCE John Very good course, really enjoyed it. 
Apr-24 Fibre planning John Thankyou! 🙂
Apr-24 Fibre planning John John was very knowledgeable on the subject and gave plenty of real life experiences
Mar-24 APMD John John is very knowledable nd I always enjoy his courses
Mar-24 APMD John The course was enjoyable and very interesting. John was very clear and helpful with his course delivery and explanations. Wonderful setting and a beautiful part of the world
Mar-24 APMD John John C at Lucid was great. Thanks for having me. 

Working on it….

Course comments from 2023

Date Course Trainer Comments from course report forms 
May-23 APMD John Very helpful training with an awesome teacher. The information was presented very, very clearly and understandably and it covered all my needs.
May-23 APMD John Keep it up. It was awesome.
May-23 Adv Fibre John Brilliant course. I learned a lot and have a better understanding of things I thought I knew.
May-23 Adv Fibre John Brilliant, as always.
May-23 3668 Fibre Alistair A very knowledgeable trainer and easy to understand.
Apr-23 3668 Fibre Alistair I enjoyed the course. Alistair was very helpful.
Apr-23 3668 Fibre Alistair A very knowledgeable teacher. Information was displayed clearly.
Apr-23 3668 Fibre Alistair Very informative and clearly delivered.
Apr-23 3668 Fibre Alistair Very thorough, very informative. Excellent course tutor and a very happy client.
Apr-23 3668 Fibre Alistair The location was welcoming and friendly. Lots of experience was passed on from Alistair; good presentations as he extracts stuff that we needed from the course book itself.
Apr-23 3668 Fibre Alistair I was a bit nervous before the start of the course, since I have no experience in this field. All I knew was the Army in my 22 years of work. Our tutor Alistair was really helpful in every way you can imagine. Very professional and down to earth person. I really learned a lot on the course which hopefully will guide me on my venture into my new career as a civilian. A big thank you to all the staff at Lucid with the course and all that was involved. Nice food by the way. I would recommend Lucid to anyone looking to go down the career of fibre and will definitely recommend to my mates leaving the army soon.
Apr-23 AFCE John You are a master! I learned new things. Thank you.
Apr-23 AFCE John Thanks for a very informative and interactive course. 
Mar-23 Fibre Intro William It would be good to see the syllabus in advance. The course was great, but unfortunately we were unable to sit the exam due to *Company* not booking the right course. All in all, a very enjoyable course much appreciated. Thank you.   Course booked through agency
Mar-23 Fibre Intro William Well delivered content great explanations.
Mar-23 Fibre Intro William Excellent trainer, very knowledgeable.
Mar-23 AOTDR John I enjoyed the course, John is very knowledgeable on the subject and I enjoyed learning from him.
Mar-23 3668 Fibre Alistair An extremely well presented course and venue. All staff were excellent from first point of contact to tutorial, I would recommend the course and venue very highly.
Mar-23 3668 Fibre Alistair I was very much at ease with the instruction as the instructor was very knowledgeable. Some of the best instruction I have ever received.
Mar-23 3668 Fibre Alistair Team up with local accommodation.
Mar-23 3668 Fibre Alistair Alistair presented the course excellently. The interaction was amazing and I gained copious amounts of information. I feel confident in going out to site and completing jobs to a much better standard after the information acquired. An excellent experience.
Mar-23 Blown Fibre William Another fantastic course with a great with great instruction.
Mar-23 Blown Fibre William Access to online tuition would help due to skill fade, it would be nice to be able to access an online after service to go over any bits again in the future. I found the tutors to be very helpful, polite and knowledgeable throughout the course. I very much enjoyed it.
Mar-23 Blown Fibre William Another fantastic course delivered in an amazing environment. I feel really comfortable with the subject due to all of the underpinning knowledge we have covered.
Mar-23 3668 Fibre Alistair Good comms prior to course which helps navigate the qualifications so I knew what I wanted. The tutor rephrased things well to help understanding and a good use of relatable examples. Being completely new to telecoms, I would have liked more practical work. A really good atmosphere and coffee!
Mar-23 3668 Fibre Alistair Good course. Very helpful.
Feb-23 3668 Copper Alistair I found the course tutor extremely knowledgeable.
Feb-23 3668 Copper Alistair Good course. Very informative.
Feb-23 3668 Copper Alistair Maybe the course could be four days and exams on the fifth day.
Feb-23 3668 Copper Alistair The course was really good with a very intelligent tutor.
Feb-23 3668 Fibre William William was great, his enthusiasm helped me to learn what was required. I wish I would have had more teachers liked him at school.
Feb-23 3668 Fibre William One of if not the most enthusiastic tutor I’ve had for a training course which really helped keep the topics interesting, upbeat and helps the whole learning experience. William is a credit to lucid and I hope I have the pleasure to be involved in in more training.
Feb-23 3668 Fibre William The course leader was very helpful, especially having had no real experience in fibre. He explained everything really well and I ended with both passing grades. Easy to react and talk to always open to explain more.
Feb-23 3668 Fibre William A brilliantly informed and knowledgeable instructor. He made the course very clear and interesting. I enjoyed it very much.
Feb-23 3668 Fibre Alistair A good course the tutor is very knowledgeable about the course and very in depth learning. However more practical would have been nice to break up the learning pause more time spent on testing please.
Feb-23 3668 Fibre Alistair I really enjoyed the course. The trainer was very, very good. Would like to have more time on testing equipment. Thank you
Jan-23 AOTDR John A very informative course. After completing a lot of OTDR testing and trace analysis, the course filled in the blanks and helped understand why you see various events and their causes. John was extremely knowledgeable about fibre and his passion for the industry, equipment and testing methods was apparent. Very approachable and willing to answer all questions.
Jan-23 AOTDR John Superb instructor.
Jan-23 AOTDR John This is the second time that I have been on a Lucid training course and it’s again been a great experience. The knowledge gained will be advantageous in daily work activities and I would highly recommend for others to attend.
Jan-23 AOTDR John Cheers, John. It was great.
Jan-23 AOTDR John Very informative and helpful.
Jan-23 3668 Fibre Alistair An excellent course well presented by Alistair at a good pace and pitch, good break time facilities and lunch. Thank you, Annette.
Jan-23 3668 Fibre William The course was very good and helpful. The tutor was very good and him making things more simple meant it’s a lot easier for me to understand.
Jan-23 3668 Fibre William This course will be beneficial for current fibre workstreams I’m involved in. The instructor was respectful, knowledgeable and enthusiastic which helped with the learning of the content of the course.
Jan-23 AOTDR John John is a really great trainer. I really enjoyed myself and I learned a lot. Everything I wanted to and more. A really great course and in a good environment.
Nov-23 3668 Fibre Alistair Very well taught, pleased with the course. Highly recommended.
Oct-23 3668 Fibre Alistair Excellent teaching, learnt a lot.  Only prior info is e-learning, woul dbe helpful to look at beforehand.
Sep-23 3668 Copper Alistair Great course delivery was excellent canot fault anything. 
Sep-23 3668 Fibre Alistair Very good course learnt a lot and very nice people.#
Sep-23 3668 Fibre Alistair E-learning needs to be sent before actual course. (GDPR issues when people booked on by company)
Sep-23 3668 Fibre Alistair Excellent course and great service. Very helpful. 
Sep-23 3668 Fibre Alistair Alistair was an excellent tutor. Explained everything clearly, constantly engaging with the class. He made a difficult course a lot easier.
Jul-23 3668 Fibre Alistair Very helpful and knowledgable instructors in Alistair and William.
Jul-23 3668 Fibre Alistair Good course, knowledable and friendly staff. Thanks!
Jul-23 3668 Copper Alistair Good course. Throughout the week we went very in-depth, about all the points that we was going to cover on our test. Which meant when the quiz came we had full knowledge. Alistair had very good knowledge and was a great tutor for getting us ready for the test. 
Jun-23 3668 Fibre Alistair Alistair is an asset to Lucid 🙂 Cheers!
Jun-23 3668 Fibre Alistair Enjoyed the course
Jun-23 3668 Fibre Alistair Another good course from Lucid – looking forward to network course in October.
Jun-23 3668 Fibre Alistair Enjoyed the course
Jun-23 3668 Fibre Alistair Excellent course I would highly recommend
Jun-23 3668 Fibre William Great course, Great hospitality, William was vry helpful and answered all questions
Jun-23 3668 Fibre William Slim the manual down. Lot of paper. Pdf might be good.
Jun-23 3668 Fibre William Exellent course. William explained very well and also enjoyable. A+++
Jun-23 3668 Fibre William Excellent course. Really enjoyed it. Learnt a lot of very useful information.
Jun-23 AOTDR John Really enjoyable course. John always willing to take time to explain. Nice relaxed atmosphere. Excellent
Jun-23 AOTDR John A very enjoyable course well presented.
Sep-23 Copper Test Alistair Alistair was helpful and friendly throughout. Very thorough and able to explain subjects in multiple manners
Sep-23 Copper Test Alistair Thank you 
Jul-23 AFCE John Very informative.Tests have a good format. Thanks! Good analogies!
Oct-23 Copper Test Alistair Excellent course. Well delivered very insightful
Oct-23 Copper Test Alistair Called me a big bag of salt water. 10/10 would come again. Tutor (Alistair) very knowledgeable and helpful. 
Oct-23 Copper Test Alistair Great course. Excellent instruction. Great explanation of each topic.
Oct-23 Copper Test Alistair The tutor is professional and answer all my questions clearly and his presental skills was excellent.
Oct-23 Copper Test Alistair All course material provide by trainer. Training location is in a weird location. Everything else spot on. 
Nov-23 Adv Fibre John John was very helpful. Answered all my questions. It would have been helpful if course materials were sent prior. 
Oct-23 AOTDR John A good informative. Gained a new knowledge. Happy the way it wa sdelivered. Quality training!
Oct-23 AOTDR John Good course covers everything in great detail. All questions that needed answering was. 
Sep-23 Adv Fibre John Good course, John has a really good knowledge
Sep-23 Adv Fibre John Very good course, enjoyed it a lot. Learned a lot. Thank you. 
Sep-23 Adv Fibre John Fantastic course, great explanations. Occasional wasp attack 
Sep-23 Adv Fibre John Course leader John is incredibly knowledgable and enthusiastic, the invironment was relaxed but helpful. Great hosts too, excellent chat and thank you for the food and drink. 

Course comments from 2022

Date Course Trainer Comments from course report forms 
Dec-22 3668 Fibre Alistair Really good, I enjoyed it all.
Dec-22 3668 Fibre William I thought the course was excellent and delivered very well. I really liked William’s way of teaching as he made it really enjoyable and easy to follow. He was patient with people and made the course fun which I really enjoyed. It would have been good to do the practical in a workshop environment and also be informed before the course that there were modules to complete at home.
Dec-22 3668 Fibre William A really good atmosphere created by William on day one. He carried enthusiasm all the way through and made a tough subject thoroughly enjoyable.
Dec-22 3668 Fibre William William is a credit to the company. Fantastic trainer.
Dec-22 3668 Fibre William I found the course gave me the knowledge required and found the tutor fantastic. A great sense of humour. Thanks, William.
Dec-22 3668 Fibre Alistair Thank you.
Dec-22 3668 Fibre William The tutor gave me mince pies and liked my singing.
Dec-22 3668 Fibre William Great content, very useful to learn the physics behind the everyday job I perform. Fantastic presentation, the most engaging and enthusiastic training I’ve come across on any course I’ve attended in the past 18 years I have spent in telco. Many thanks, William.
Dec-22 3668 Fibre William Thanks, William, you teach me a lot about the OTDR tests that I’ve been doing without understanding, now I can understand my tests. You are so helpful and you have the skill to put the information in my head.
Nov-22 3668 Copper Alistair Alister is a really good tutor who knows his stuff for this course. Thank you.
Nov-22 3668 Copper Alistair Excellent course. I’ll definitely recommend.
Nov-22 3668 Copper Alistair A great course presented well with great anecdotes and explanations.
Nov-22 3668 Copper Alistair A really helpful course. I’ll recommend.
Oct-22 3668 Fibre William Superb venue with excellent food included, expertly delivered by William with fantastic results. Very very pleased and will recommend William.
Oct-22 3668 Fibre William William was outstanding. He delivered the course brilliantly, an amazing week of learning about the fibre installation methods. I now have a full understanding.
Oct-22 3668 Fibre William I enjoyed the course; the tutor was excellent.
Oct-22 3668 Fibre William The course was delivered very well. The tutor was helpful, knowledgeable and enthusiastic; he was eager to explain things in different ways to ensure the whole group understood.
Oct-22 3668 Fibre William The course was very well managed, very interactive, very engaging, even despite mostly theory. William did brilliantly presenting and engaging and answering very specific questions to our field of work. He was very passionate about fibre, but don’t let him go Go-karting with us again!
Oct-22 3668 Fibre William William was a great teacher. He made everything understandable, easy to learn and informative.
Sep-22 3668 Fibre William Very good, enthusiastic at delivering the course. Excellent choice of floral shirts. good at explaining topics differently for each learner to understand in their own way.
Sep-22 3668 Fibre William An extremely informative and enjoyable course. William is an excellent instructor and clearly very knowledgeable. The course was delivered in a friendly and relaxed atmosphere.
Sep-22 3668 Fibre William William was very knowledgeable on the subject matter. He was very energetic with the way the course was delivered. I totally enjoyed the week. Thank you.
Sep-22 3668 Fibre William William’s presentation style is fantastic and engaging. Good style and explanations throughout. Willing to answer any question at any time. The course dynamic was good with a mixture of practical and theory.
Sep-22 3668 Fibre William The course content was delivered very well. Full on sometimes and there are many heavy topics, however necessary. Practical elements help explain the processes etc. and were enjoyable and interesting. He involved everyone in the course and helped others if required.
Sep-22 3668 Fibre Alistair A great course, well explained and very informative.
Sep-22 3668 Fibre Alistair Online video tuition for either learning prior to or after, as an access package; possibly a memory stick of the course book, as most others do this. Thank you. I found the course very enjoyable.
Aug-22 Laser Safety John The course was really useful and great. It will help in understanding the risks involved while using laser equipment and hence take the necessary precautions.
Aug-22 Laser Safety John A great course, I enjoyed it very much.
Aug-22 Laser Safety John Some more case studies showing examples of good and bad practice in the optical field and research lab might be nice but the course is already excellent.
Aug-22 Laser Safety John The course was well structured and informative. The instructor was friendly and explained concepts in a great way. I particularly liked how he explained the workings of a laser.
Jul-22 3668 Fibre William Excellent course well presented an informative.
Jul-22 3668 Fibre William Thank you for developing and running this course, very well presented and organised. We’ll be back for more.
Jul-22 3668 Fibre Alistair Alister makes the course interesting. He’s very good at explaining. He kept pace with us, slowed down in parts we needed more information in and kept a good pace. Thanks Allister.
Jul-22 3668 Fibre Alistair After spending 35 years in the installation game, Allister made the topic very interesting. I now have a good knowledge of the theory side. Thanks.
Jul-22 3668 Fibre Alistair Enjoyable and informative.
Jul-22 3668 Fibre Alistair I really enjoyed the course. Despite having worked with fibre for over a year, I found the week very useful and engaging. Alistair was great, the stories and anecdotes really helped to illustrate the points and helped key points stick in my mind for the exam. They were important information and the way it was signposted was really helpful. The daily quizzes were very helpful regarding keeping information in my mind and the time spent going over them the following day was also good. The OTDR training was especially good. I feel that I learned a lot of useful information for my job. 
Jul-22 3668 Fibre Alistair Alistair was an exceptional tutor who made everything easy to understand and gave loads of examples. Excellent training top class and easy to understand. The tutor was top drawer to keep my attention and transfer knowledge over the course of a week. I would highly recommend Lucid, thank you for everything.
Jun-22 3668 Fibre Alistair A very good course, went from zero knowledge to passing all tests!
Jun-22 3668 Fibre Alistair Excellent training and enjoyable course and experience.
Jun-22 3668 Fibre Alistair Alistair was a really knowledgeable guy and very helpful with any questions. Annette made a great buffet every day. Got to get the brain food. Everyone was very welcoming and friendly. I would definitely recommend to people looking in this department
Jun-22 3668 Fibre Alistair Brilliant service and brilliant tutor. I really enjoyed my time here.
May-22 3668 Fibre Alistair Good food, good coffee, good people.
May-22 Laser Safety John Excellent course workbook, a great source of reference.
May-22 Laser Safety John John was highly knowledgeable. The course met all my expectations and requirements. Thank you.
May-22 Laser Safety John A great quality coursebook, the tutor was fantastic and knowledgeable.
May-22 Laser Safety John Relaxed and informal presentation style, covering the needs of myself and the others. Detailed topic with various levels applicable to network requirements.
May-22 Laser Safety John A great course. Thank you very much.
May-22 3668 Fibre William Thank you for all the help William.
May-22 3667 Fibre Alistair I would like to thank my teaching tutor for all their knowledge. Everything I got from here and for the five days. Thank you. 
May-22 3668 Fibre William The course was in depth, but the trainer explained everything really well, which helped me to understand difficult parts of the course.
May-22 3667 Copper Alistair The course tutor is very knowledgeable. He took time to explain professionally, very patient.
May-22 AFCE John A fantastic training course, which has put all others to shame.
May-22 AFCE John John is an excellent trainer and very knowledgeable. Thank you John.
Apr-22 3667 Fibre Alistair Very clear and concise.
Apr-22 3667 Fibre Alistair Allister was very good.
Apr-22 3667 Fibre Alistair Great course.
Apr-22 3667 Fibre Alistair Very useful. well presented. Thank you.
Apr-22 3667 Fibre Alistair Great length of course.
Apr-22 3667 Fibre Alistair Excellent tutor thanks. 
Apr-22 3667 Fibre William Overall I enjoyed the learning and knowledge gained from my tutor. I am happy of my outcome and look forward to progressing further.
Apr-22 3667 Fibre William Thank you for the help and understanding of the information passed on to us. Our tutor was excellent, presented himself well and helped and supported when needed. Thanks.
Apr-22 3667 Fibre William The course was excellent in presentation and description, particularly considering how intense and condensed the time was. Thanks to Lucid and Inside Connections for the chance to support and to enable us to achieve the qualifications that will enable us to gain a career path in the fibre industry.
Apr-22 3667 Fibre Alistair Alister is very knowledgeable on the subject and always answered questions, a good working atmosphere and good facilities.
Apr-22 3667 Fibre Alistair A thoroughly enjoyable course with excellent tutoring. Quite challenging time and content wise, but very well explained.
Apr-22 3667 Fibre Alistair Good course, overall very enjoyable. Thank you.
Apr-22 Adv OTDR John A great course. I really enjoyed my three days.
Apr-22 Adv Fibre John An excellent course. Thanks very much, John.
Apr-22 Adv Fibre John John is very knowledgeable and clearly an expert at what he does. It’s been great getting to know him and I feel my knowledge within telecoms has vastly increased after this course. Having examples of testing equipment and reports would have been beneficial pause very useful, especially the testing module.
Apr-22 Adv Fibre John John was very clear when explaining what he was showing us and very knowledgeable on all topics.
Apr-22 3667 Fibre Alistair I felt the course was extremely well presented and that Alister was very knowledgeable and helpful.
Apr-22 3667 Fibre Alistair I enjoyed the course and the informal atmosphere; it was very informative.
Apr-22 3667 Fibre Alistair Alister is very knowledgeable and helpful within the course. He answered questions with confidence.

Course Comments from 2021

Date Course code Trainer Comments from course report forms 
Dec-21 Fibre  Alistair Could potentially have videos showing how to use equipment or explaining certain topics to aid learners in situations away from the centre, both before and after the course in the field.
Nov-21 Fibre  Alistair  
Nov-21 Fibre  Alistair Better illumination for the practical part would be welcome. Excellent interaction with the tutor, very well explained with practical and simple examples by the tutor Thank you Alistair Thank you Annette for the support.
Nov-21 Fibre  Alistair Excellent course. Very informative.
Nov-21 Fibre  William  William was very helpful and understood everyone’s different levels of learning. Very respectful and great positive attitude.
Nov-21 Fibre  William  It was a good course overall, William was very helpful and knowledgeable. A good mix of practical and academic work.
Nov-21 Fibre  William  Information was sufficient. The course was delivered very well. All information delivered was effective and efficient. William is a very good tutor.
Nov-21 Fibre  William  Very good trainer, very helpful. Also a funny character who made everyone feel welcome and included everyone in the course. The course was delivered very well.
Nov-21 Fibre  William  Very interesting and enjoyable course. Great Teacher, helpful and delivered clearly.
Oct-21 Fibre  William The course was run well.
Oct-21 Fibre  William The course was run very well. I would like to do further courses related to fibre optics. Thank you
Oct-21 Fibre  William The course delivery from the tutor was second to none, I feel that I have learned an awful lot through his methods and approach. The venue was fantastic as a learning environment, especially with the equipment and facilities that were in place to facilitate our learning. All of the staff were very friendly and approachable. The experience as a whole has been a pleasure.
Oct-21 Fibre  William William was an amazing teacher. He had patience and made it understandable for me. I’d give him 11 out of 10, a great guy too.
Oct-21 Fibre  William The course was excellent. The tutor was very knowledgeable and provided excellent tutoring. After completion of the course, I’m firmly of the belief that I will be furthering my education in the field of fibre optics.
Oct-21 Fibre  William I just want to thank my tutor, Will, as he has been really helpful. And frankly, I don’t think I would have passed this course with a different teacher. So nice one Will mate. 
Oct-21 Fibre  William William was very helpful and clear when presenting the material and practical. A top tutor I would highly recommend this course presented by William
Oct-21 Fibre  Alistair  Excellent knowledge on subject.
Oct-21 Fibre  Alistair  A very enjoyable course presented by a very knowledgeable and professional tutor.
Oct-21 Fibre  William  A great tutor.
Oct-21 Fibre  William  The course was excellent. I really enjoyed it and thought our tutor was great. He was really good and it was a great experience. 
Oct-21 Fibre  William  The course was excellent. I really enjoyed it, Will was a true help. Nothing but great feedback from me.
Oct-21 Fibre  William  I found the course most interesting and informative. Our course tutor William delivered the information in a clear and concise manner that was easily understood by all.
Oct-21 Fibre  William  The tutor Will Thompson was excellent throughout the course and very helpful in delivering it.
Oct-21 Fibre  Alistair Extremely welcoming, managed to break down hard aspects to an easier level
Oct-21 Fibre  Alistair The course is very informative and the facilities are very nice. Thank you Lucid.
Oct-21 Fibre  Alistair Extremely informative tutor. I’m very pleased with the engagement and the explanations we received.
Oct-21 Fibre  Alistair Great course; intensive, but good.
Oct-21 Laser Safety.  John  Excellent, informative and educational.
Oct-21 Laser Safety.  John  I could have done with reading up first. Great course.
Sep-21 Fibre  Alistair The venue would be ideal in Norfolk but was very comfortable. More on OTDR please.
Sep-21 Fibre  Alistair Very enjoyable, great venue, lovely staff, most pleased.
Sep-21 Fibre  Alistair I really enjoyed the course. Thanks.
Sep-21 Fibre  Alistair I do not have past experience, and Alistair was very patient as I was very nervous about the course. I’m very happy with the week.
Aug-21 Ribbon fibre John  Excellent.
Aug-21 Ribbon fibre John  Fantastic, excellent training course.
Aug-21 Ribbon fibre John  Very knowledgeable and friendly. I was made to feel at home. A very good course with friendly and knowledgeable staff.
Aug-21 Ribbon fibre John  Thank you for your time and experience.
Aug-21 Ribbon fibre John  A very interesting course. Thanks.
Jul-21 Fibre  Alistair Teaching was excellent, a very friendly and comfortable situation.
Jul-21 Fibre  Alistair Very good training, highly recommended.
Jul-21 Fibre  Alistair A very good course. No negatives, I would 100% Recommend.
Jul-21 Fibre Intro  John  Very well presented an informative training. All questions are answered in depth and with great knowledge. I would definitely recommend the course. Thank you.
Jul-21 Fibre Intro  John  Excellent course and very well presented. Thank you John
Jul-21 Fibre Intro  John  I really enjoyed the course and would recommend it to other people who may be considering a fibre course.
Jul-21 Adv Test John Excellent course, which was presented very well and made easy to understand. A great teacher and great location. I enjoyed every day of the course and would highly recommend it. I’ll hopefully be back again for further training. Thank you, John and Annette.
Jun-21  Fibre  Alistair  Alistair is very informative and helpful, which allowed us all to complete the course.
Jun-21  Fibre  Alistair  The instructor was very informative, helpful and inclusive. I’ve learned a lot on this course, and any queries of mine were answered and solved.
Jun-21  Fibre  Alistair  Alistair is a great teacher. Even when I find it difficult he takes his time to make me understand. I very much recommend him.
Jun-21  Fibre  Alistair I really enjoyed the course. I think after it was decided by the pupils that we were finishing at four, we had a lot to get in. The course tutor Alistair was excellent, and answered all my queries. I left the course feeling really confident. First Class.
Jun-21  Fibre  Alistair I enjoyed the course, the tutors’ explanations and the way information and materials were presented and delivered.
Jun-21  Fibre  Alistair A great course and an excellent tutor. I will definitely recommend this course to others. Thanks, Alistair
Jun-21  Fibre  Alistair The course was just what I needed to learn from my career path. Alistair was very informative, helpful and very inclusive during the course. I feel confident now with Fibre optics and I would like to say that Alistair is a great asset to your company. Many thanks.
Jun-21  Fibre  Alistair Alistair has been fantastic. It’s been very informative and Alistair’s way of teaching has helped me learn and understand the course really well. I have enjoyed the course and would highly recommend Alistair and Lucid for future courses.
Jun-21 Fibre Intro  John  Probably the best training course I’ve ever attended. I really enjoyed the two days. Things were explained with diagrams and analogies I can understand. Very engaging and interesting.
Jun-21 Fibre Intro  John  A very useful introduction to the subject. This was pitched at a perfect level.
Jun-21  Fibre  William The tutor was very helpful and supportive.
Jun-21  Fibre  William Aircon needed in venue.
Jun-21  Fibre  William The tutor explained the course, every topic, clearly. He used life experience to make examples of the questions. The demonstrations were on a different type of level. The tutor ran full revision at the end of the day of what had been taught, and we had homework. An amazing tutor, very knowledgeable and helpful, who went out of his way to make sure you know and understand what I learned. I would suggest to have videos to show demonstration to avoid gathering in groups to see one person doing the work.
Jun-21  Fibre  William The manual was great, neatly presented and comprehensive. The tutor was amazingly informative and knowledgeable. The materials and equipment were greatly presented. Overall the course was very well organised. Thank you. It’s a pity that we couldn’t spend more time studying other topics and more OTDR thank you for all your time and effort. Splendid work, with gratitude.
Jun-21  Fibre  William The course was presented in a really nice and easily understandable way, which made it easier for learning. 
Jun-21  Fibre  William I really enjoyed the course. Excellent tutor. He helps us to understand everything very clearly. Also, he was very knowledgeable and informative. The manual was very good also, a lot of great information. Thank you.
Jun-21  Fibre  William I enjoyed the course and learned key aspects of Fibre optics, as the course was taught thoroughly.
May-21  Fibre  William  I really enjoyed that course. I learned everything for that course without any confusion or overflowing information and with clear concepts for theory and practical both. Thank you very much to everyone who made possible to happen this. Special thanks to William Thompson.
May-21  Fibre  William  I thoroughly enjoyed the course, William ensured we all understood each segment before he moved on. He was very patient and willing to help everyone.
May-21  Fibre  William  Very informative and educational. The tutor had excellent teaching skills, his method of using analogies was very helpful to me. And yes, I did enjoy the course very much.
May-21  Fibre  William  I would recommend the course, very in depth and descriptive. Learning about the OTDR was a privilege for me.
May-21  Fibre  William  Good course. 
May-21  Fibre  William  Excellent course, informative, fun and relaxed.
May-21  Fibre  William  Tutor was very enthusiastic and approachable. course delivery was at a good pace with technical information broken down well into manageable chunks.
May-21  Fibre  William  The course was excellent. I think there is little to improve upon. My expectations were high and the course exceeded my expectations.
May-21  Fibre  William William has been very helpful and good how he explained things. A good course, very interesting.
May-21  Fibre  William William is a very good tutor and made the course a lot easier to understand. 10 out of 10.
May-21  Fibre  William More than expected, but very enjoyable. Great tutor.
May-21  Fibre  William William has presented the course amazingly and has really helped me grasp the material by explaining in various other ways. Also he took the time to ensure I truly understood before moving on. I would have liked more time on the practical as sharing splicer and a cleaver had me waiting for others to finish. Overall, I was worried about attending, as it seemed daunting, but have seemed to grasp it and I’ve really enjoyed myself. Thanks to everyone involved.
Apr-21  Fibre  Alistair  Very good course. I enjoyed the course. Thank you.
Apr-21  Copper.  Alistair Very well tutored.
Apr-21  Copper.  Alistair Very good at teaching, and when I didn’t understand something he would explain to me more.
Apr-21  Copper.  Alistair Excellent. I really enjoyed this course and I learned a lot. Alistair was a great help with understanding all the information provided in the booklet.
Apr-21  Copper.  Alistair The course was run smoothly and all information was taught clearly. Highly recommended.
Apr-21  Copper.  Alistair The course was very helpful, and I found it very easy to take the knowledge in. Alistair was a great help when it came to explaining things I found confusing. Overall, the course was great to do. Very impressed.
Apr-21  Fibre  William Really good. Fantastic passion was needed to teach this complex subject. Improvement is needed on the homework section, possibly videos.
Apr-21  Fibre  William William Thompson was great at communicating and teaching the subject. He also helped to create a good atmosphere. That meant conversation was easy and well spirited. It was fun and I will recommend to anyone that might be interested.
Apr-21  Fibre  William Excellent course. This course was challenging because it was new to me, but William’s training was excellent and helped me massively. Thank you for your patience. 
Apr-21  Fibre  William Had a great week. I cannot fault this training. William made the training 10 out of 10.
Apr-21  Fibre  William William was a very good tutor. He was first rate at explaining everything. A longer course duration would help. One week was a lot to get everything in.
Apr-21  Copper  Alistair  Very friendly and knowledgeable tutor.
Apr-21  Copper  Alistair  Alistair was extremely knowledgeable in all aspects of the course. He exceeded my expectations in his knowledge base, and what I thought would be covered.
Apr-21  Fibre  William William is a very professional and thorough individual. He made the whole course seamless for all of us to take in. He put everyone at ease straight away. Thank you William for all of your patience and consideration throughout the week.
Apr-21  Fibre  William I enjoyed my course very much. I enjoyed that intense but joyful atmosphere and also I liked my teachers ability to teach. He pressed the right buttons for us all to learn.
Apr-21  Fibre  William Excellent tutor. Very good method of teaching and explaining. Always took time to be kind and give knowledge to each student. More teachers like Mr. Thompson.
Mar-21  Fibre  Alistair  Very happy and many thanks to Alistair, no complaints.
Mar-21  Fibre  Alistair  Fully enjoyed it. Amazing, amazing training by Alistair
Mar-21  Fibre  William  The delivery of the course was excellent. It was so well explained that even an infant could understand. The atmosphere helped with a relaxed environment. Mr. Thompson is a very well trained teacher. He is polite and friendly. The structure of the course is well organised, hence why the overall pass mark is extremely high.
Mar-21  Fibre  William  William made a very hard subject very easy to learn in his way of delivering the course.
Mar-21  Fibre  William  Any prior information would have intimidated me, due to my lack of knowledge and experience. Some form of literature outlining the career prospects in the industry might be helpful. Similarly, a progression route or roadmap. I arrived on the course with absolutely no prior knowledge or experience; I struggle to switch the computer on. William made a difficult subject accessible, enjoyable and very interesting with his communication skills and engaging personality. Every question was dealt with and all the students commented on how approachable supportive and friendly William was. It was absolute pleasure to be taught by an outstanding professional even if he has a dodgy taste in waistcoats. Thank you guys.
Mar-21 Fibre Intro  John  The instructor was excellent, 10 out of 10. Great course.
Mar-21  Fibre  William Training and trainer were excellent. I would highly recommend. I would like to know about OTDR training courses and costs.
Mar-21  Fibre  William Fantastic course. Information was presented in a way that it’s stuck. William was excellent and engaging. Would love to take the level three OTDR course in the future.
Mar-21  Fibre  William I don’t have any suggestions, but I do have a comment to say and that is that it was a very, very, very good course to do. Thanks for it.
Mar-21  Fibre  William The tutor was very helpful. A huge thank you to William for his patience and energy. He explained stuff very well and engaged throughout. Highly recommend. 
Mar-21  Fibre  William I really enjoyed the experience of learning a skill that has a strong career path. Being back in the learning environment has had an even better effect than imagined. It reminded me of the interests I hadn’t heard of since school. Genuinely grateful for this opportunity and very excited to break into the industry.
Mar-21  Fibre  William Brilliant tutor made us feel part of a team.
Mar-21 Laser Safety  John  Excellent course. Thank you.
Feb-21 Adv Test John  I don’t think I’ve ever been instructed by a tutor with a better knowledge of his subject. John is an excellent instructor and I have learned a huge amount throughout the week. All the info, all the information learned is totally relevant to my job. Thank you.
Feb-21 Adv Test John  Fantastic course which I fully enjoyed. I have learned a vast amount of useful information, which I will use in the future. Thank you. Also thank you Annette for looking after us. Fantastic training provided, your facility is welcoming and I have enjoyed the week. 
Feb-21 Adv Test John  Fantastic course, very informative, and thoroughly enjoyed it. I’ll recommend this to colleagues and friends.
Feb-21  Fibre  Alistair All good. No problems. 
Feb-21  Fibre  Alistair Great instructor who carefully and informatively spent time answering any questions to all in the classroom.
Feb-21  Fibre  William The class with William has been so worthwhile. William has an amazing way of breaking things down so that we could understand, always keeping it within our grasp and fun. I have enjoyed my time on the course it’s been engaging and I’ve made new friends. Thanks again.
Feb-21  Fibre  William Very pleased with course content and teacher.
Feb-21  Fibre  William Absolutely awesome, very engaging and informative.
Feb-21  Fibre  William The tutor was very professional and helpful throughout the course and I have enjoyed learning new skills. Thank you all. I’m very happy to have completed the course and I’ve really enjoyed learning fibre optic communications, and no doubt it will prove useful in my career for the future. 
Feb-21  Fibre  William The tutor was very knowledgeable about the course and understanding to the lack of knowledge I had prior to completing the course. He was enthusiastic and saw how we students are and enlightened on how we engaged and help each other in understanding and learning the course.
Feb-21  Fibre  William William has been an excellent tutor with a relaxed learning / teaching style. I would have liked to know more about real life jobs and situations. I have thoroughly enjoyed this course. Thank you.
Feb-21  Fibre  William I think William is a very good tutor. He explained this course very well, and I would like to say thank you William
Feb-21  Fibre  William William is a great teacher. He came across very well and explained complicated subjects in a simple way.

Working on it….

Course Comments from 2020

Date Course code Trainer Comments from course report forms 
Dec-20 Copper Alistair  Alistair is a great teacher. He taught us the course in great detail, ensuring we fully understood each element. He answered any questions we had and explained everything we were unsure about. 10 out of 10.
Dec-20 Copper Alistair  Alistair is a very good teacher and a nice man.
Dec-20

 Copper

Alistair  Alistair was a great teacher who stayed over time to help us revise. He had no complaints of going over the same answer 10 times, which made me feel comfortable to ask questions, even when they weren’t efficient. 
Dec-20  Copper  Alistair  Alistair was a great teacher. He stayed out of hours to give extra help when needed.
Dec-20  Copper Alistair  A really good course, and the questions I asked were always answered. A really helpful tutor who made learning the information easy and simple.
Dec-20  Fibre  Alistair  I found the course very well run and it was presented very well. I’m very impressed.
Dec-20 Fibre  Alistair  A very useful course with good content and well taught.
Nov-20 Copper Alistair  It would be helpful if you could recommend any books or literature or online media prior to the start of the course.
Oct-20 Micro duct William  Great course. Very informative. Brilliant instructor, very knowledgeable. I look forward to trying speed pipe in the field.
Oct-20 Micro duct William  All in all, a very well presented course. I learned all things presented to me, the course was very well presented by the trainer. He explained all of the course in depth and I have been shown the correct and safe ways to do the pipe. Overall very impressed and can walk away happy with what I have learned. 
Oct-20 Micro duct William  Great course, very informative.
Oct-20 Micro duct William  Knowledgeable tutor useful course.
Oct-20 Fibre  Alistair  Time for the practical aspects was limited. It could have helped to have had part of unit two or three online and then three days entirely dedicated for the practicals.
Oct-20 Micro duct William  Very informative and a useful insight into Speedpipe. 
Oct-20 Micro duct William  A brilliant course excellently presented and easily absorbed. The trainer excellently portrayed the course, excellent presentation.
Oct-20 Micro duct William  Really enjoyed the course. Thank you.
Oct-20 Micro duct  William  A very good course brilliantly delivered by William great facilities. I would recommend.
Oct-20 Micro duct  William  Good course structure which was made easy to follow with a knowledgeable instructor. An essential course for all FTTP engineers.
Oct-20 Micro duct  William  Very enjoyable course in a fantastic venue with a very knowledgeable pleasant tutor.
Oct-20 Micro duct  William  Equipment issued on completion would be ideal!
Oct-20 Micro duct  William   Very interactive course carried out by a great guy.
Oct-20 Micro duct  William   Great course. As engineers it brings up more questions in regards to installing. The tutor was great.
Oct-20 Micro duct  William   Very well run course, training was very practical instructor was very good.
Oct-20 Micro duct  William   Course was informative and well explained from tutor William A good insight into Gabacom and how it is being rolled out.
Sep-20 Fibre  Alistair  Very good instructor and of course, I would recommend to the office and to others.
Sep-20 Fibre  Alistair  It may be useful to have access to the documents containing the various standards for example, EN 50173. 
Sep-20 Fibre Alistair  The course was very useful and related to my job
Jul-20 Fibre Intro  John A great course, may be more helpful if the coursework was sent out prior to starting.
Jul-20 Adv OTDR  John  A great course with in depth knowledge delivered in layman’s terms.
Jul-20  Copper  Alistair  Excellent course, thorough and extremely well delivered I feel very confident going away and putting into practice what we learned.
Jul-20  Copper  Alistair  Very easy to follow, and a great tutor; taught with clarity. Helpful in answering queries.
Mar-20 Advanced OTDR and PMD.  John A Very good course.
Feb-20 Ethernet Alistair  Alistair was very clear and knowledgeable about the course content. He also made sure that we were all practically involved.
Feb-20 Ethernet Alistair  Tutor was very enthusiastic and helpful. I found the theoretical explanations very interesting and useful.
Feb-20 Ethernet Alistair  Very good course.
Feb-20 Ethernet Alistair  With more planning the course could easily have been delivered in one day. The instructor was very enthusiastic and knowledgeable. This course helped to join the dots in my knowledge regarding Ethernet, which will benefit our team.
Feb-20 Ethernet Alistair  Very informative, well laid out course.
Feb-20 Ethernet Alistair Excellent course and very well presented. Excellent knowledge and good mix of humour to keep interest. Thank you.
Feb-20 Ethernet Alistair Lots of information put across very understandably.
Feb-20 Ethernet Alistair Good content, please run again! It would be good to condense the course into one or one and a half days.
Feb-20 Micro duct  William  Great tutor, explained everything in depth. You made me feel comfortable with the Gabacom network.
Feb-20 Micro duct  William  William was an excellent tutor I enjoyed the course and learned a lot. Thank you
Feb-20 Micro duct  William  A very good course. William was very helpful and the centre is excellent. 10 out of 10.
Feb-20 Micro duct  William  The course was great and William was very helpful whilst going through it, he was very helpful with things I didn’t understand. Also, the food was great.
Feb-20 Micro duct  William  William Thompson did a great job.
Feb-20 Micro duct  William  Very good.
Feb-20 3667 Fibre  Alistair  Overall I really enjoyed the whole course. Alistair was a great instructor and very enthusiastic. I would have liked to have had the slides to match the order of the manual.
Feb-20 3667 Fibre  Alistair  Very informative course. Thanks Alistair A great week.
Jan-20 Micro duct  John  Good course to complete.
Jan-20 Micro duct  John  Well presented, great hospitality.
Jan-20 Micro duct  John  Brilliant day well presented by John Colton top guy learned a lot.
Jan-20 Micro duct  John  The training was very helpful pause well presented, and John was very knowledgeable. All staff very hospitable.
Jan-20 3667 Fibre  William  The class course was presented with understanding and in a clear way that all taking part found it easy to complete. This was down to the teaching method used by William
Jan-20 3667 Fibre  William  Very interesting. I liked the course. The tutor was very good and explained everything we needed to know.
Jan-20 3667 Fibre  William  The classroom could have been bigger other than that the cause was excellent.
Jan-20 3667 Fibre  William  William was a good tutor.
Jan-20 3667 Fibre  William  Enjoyed the course tutor, William made everything easier to understand.
Jan-20 3667 Fibre  William  William was very good and explained everything clearly and was very helpful.
Jan-20 3667 Fibre  William  Great teacher, explained everything really well and had great motivation to help us understand and pass the course I would highly recommend.
Jan-20 3667 Fibre  William  I’m very grateful to all those who presented this opportunity especially my tutor. He was very easy to understand, and explains excellently.
Jan-20 3667 Fibre  William  Fully enjoyed the course, can’t fault our teacher, William Many thanks, would recommend.
Jan-20 Fibre Intro.  John  Everything was clear and useful.
Jan-20 Fibre Intro.  John  It was very interesting and I would love to know more.
Jan-20 Adv OTDR.  John  John was an excellent tutor, and explained all course details in a way that was very easy to understand. The course was very interesting and enjoyable. Thanks.

Course comments from 2019

Date Course code Trainer Comments from course report forms 
Nov-19 Laser Safey John One of the best instructors in my life. John is a storyteller who can imagine things in pictures. It definitely matches my thinking style, so I am floored. I learned a lot from you and will always remember your genius style in physics and maths. I will love to be in touch with you for life!
Nov-19 Laser Safey John Everything was so clear. Thank you for your explanations. I’m really pleased to take this tutoring pause it was helpful and there was valuable knowledge and information.
Nov-19 Laser Safey John Really good explanation, with good analogies. Very well paced.
Nov-19 Microduct William All in all an amazing course. I have learned a lot.
Nov-19 Microduct William Very, very good.
Nov-19 Laser Safety John Informative, friendly and professional. An added bonus was the take home booklet, which is a great resource. This is amongst the highest ranking courses I’ve attended in my career. 
Nov-19 Laser Safety John A Very informative course and very knowledgeable trainer
Nov-19 Microduct William William was very good and informative. He made it very easy to understand everything.
Nov-19 Microduct William Very good
Nov-19 Microduct William Very good
Oct-19 Train Trainer John very knowledgeable on subject and very easy to get on with.
Oct-19 Train Trainer John Great course. John is very knowledgeable. John was a fountain of knowledge and I learned a lot really enjoyable through that few days
Oct-19 Train Trainer John Very knowledgeable instructor, pass or fail, a lot of knowledge gained to take forward.
Oct-19 Struct Cabling Alistair Very helpful course friendly staff now have a very good understanding of structured cabling.
Oct-19 Struct Cabling Alistair Tutor was very helpful and understanding and further explained things when necessary. A lovely atmosphere and an interesting course.
Oct-19 Fibre Intro John This was a fabulous and informative course with a very knowledgeable and helpful trainer.
Oct-19 Fibre Intro John Enjoyed the course. Feel like I have learned a lot as I have never worked with, or learnt about Fibre optics before. Thank you.
Oct-19 Fibre Intro John It was very helpful as a beginner to fibre optics and very well delivered.
Oct-19 Fibre Intro John Great course. Thanks very much.
Oct-19 Microduct William Very good course. Excellent tutor. Very knowledgeable.
Oct-19 Microduct William Very good course
Oct-19 AFCE John Excellent presentation. well looked after all the facilities and answered all the questions that have been asked, getting involved with all the existing test equipment and gone through the theory a lot in details. Big thanks to all the lucid team, a great experience and appreciated the skill and knowledge achieved in such a short period of time.
Jul-19 C&G 3667 Alistair Ensure the book/ppt are in order, have more ppt or lessons on unit 1.
Jul-19 C&G 3667 Alistair Excellent course, all the handouts/ information was relevant. Course content was good although highlighting key points in the manuals would be of benefit.
Jul-19 C&G 3667 Alistair Alistair was an excellent instructor. Will be back for future courses. Much appreciated.
Jul-19 Laser Safety John It was a really good training course! I learnt a lot as John is an excellent trainer. It’s obvious his high level of knowledge and experience. The material used was very clear and he was dynamic using examples easy to understand. 
Jul-19 Data Coms Alistair Would have been easier if it was city based, but only a minor issue. 
Jun-19 C&G Fibre Alistair Intructor was very helpful and knowledgable
Jun-19 C&G Fibre Alistair Excellent course, great tutor
Jun-19 C&G Fibre Alistair Alistair very knowledgeable, approachable and helpful.
May-19 AFCE John Truly learned on this course. Thank you.
May-19 AFCE John John was the best vocational course instructor I have come across. He understands his material extremely well and gives analagies that makes everything clear and hard to forget.
May-19 AFCE John Had a great week of training. John is very knowledgeable and describes things very well so its understood by everyone. I thought it might have been better if I had received a little information upfront to possibly prepare a bit. Thanks John!
May-19 AFCE John The course was excellent, really refreshed my knowledge. Just a thank you to John and all for this week, the course has been excellent and John’s knowledge is unrivalled. Will be back soon. 
Apr-19 C&G Fibre John Good course, very informative . Excellent instructor and equipment
Apr-19 C&G Fibre John Good course. Good instructor and equipment. Great food and friendly staff
Apr-19 C&G Fibre John Relaxed atmosphere and small class room was excellent. Tutor John was very knowledgeable . Very happy with my experience.
Apr-19 Umbilical Alistair Examples of projects where jointing/ testing of umbilicals was involved.
Apr-19 Umbilical Alistair Expected more information on umbilicals but course was very interesting.
Apr-19 Umbilical Alistair An additional electronic copy [of manual] would have been very much better.
Apr-19 Umbilical Alistair The course may be more balanced between electrical and optical part. The days 1&2 can be merged if we can go quicker through generalities. 
Apr-19 Umbilical Alistair The examples of applications and also the quiz questions could be included in the course manual. Also a bit more time could be taken to go through the electrical part.
Apr-19 Umbilical Alistair Very useful course addressing lots of technical stuff supported by practical and knowledgeable tutor. I would recommend this course unhesitatingly. 
Apr-19 Umbilical Alistair Very good course, funny, helpful, with lot of knowledge tutor. I think he deserves a pay raise, John, or a car as a gift (lotus is not bad). 
Apr-19 Umbilical Alistair After 10 years in SAIPEN that is the second best training after the IFP.
Mar-19 Umbilical Alistair Enjoyed the course a great deal & instructor was helpful & explained everything very well.
Mar-19 Umbilical Alistair Tutor very good at stopping & answering any question that was asked. Also kept it interestingand kept everyone involved
Mar-19 Umbilical Alistair Course has definitely improved my basic knowledge to a level that will make my job easier & help me analyse issues with confidence which will help when working with/answering client questions. Tutor was very helpful & clearly of a better standard (knowledge) compared to other courses I have been on .
Mar-19 Umbilical Alistair Alistair was excellent in his approach to training about a boring subject. Also very happy to assist at any time.
Mar-19 Umbilical Alistair Excellent course. Very informative & knowledgable instructor. Thanks! I learnt a lot 🙂
Mar-19 FO Bespoke John & Dave The course exceeded my expectations. Two of the days had two trainers and this added to the learning. Excellent and informative course. Would happily attend more courses at Lucid.
Mar-19 FO Bespoke John & Dave The course has given me an understanding and showed many ways of terminating fibres. All of my questions were answered and the course was brilliant. Theory and practical are helpful for my customer calls . All better than I expected :-). Thank you.
Mar-19 FO Bespoke John & Dave Training was very good. Feeling confident about fibre knowledge now. Very informative presentation material. Thank you.
Mar-19 FO Bespoke John & Dave Excellent training course. I learnt a lot of information and knowledge on fibre optics that will benefit me in my job role
Mar-19 FO Bespoke John & Dave Superb! The group had varied levels of knowledge and the course and atmosphere was perfect . I am amazed that such a course, perfect for our needs, was constructed from a phone overview. Training manual was perfect, great book.
Feb-19 Umbilical Alistair Very informative and well presented course. Tutors knowledge was extensive and course was well tailored for our requirements. Thoroughly enjoyed the week and look forward to future training.
Feb-19 Umbilical Alistair Course instructor excellent at delivering the course, demonstrating equipment & answering questions. Course booklet very informative
Feb-19 Umbilical Alistair Very knowledgeable, Alistair was very professional and helpful with any part of the course I was unsure of. 
Feb-19 Umbilical Alistair Alistair made the course very easy to understand also laid back which kept myself at ease and not flustered if not confident with any aspects of the course
Feb-19 Umbilical Alistair Excellent course. Alistair was excellent at presenting all the course material demonstrating all the practical element very well. Alistair is a very, very knowledgeable guy & pleaseant and would highly recommend him to carry out more courses.
Feb-19 Umbilical Alistair Excellent course. Very in depth and productive.
Feb-19 Umbilical Alistair Excellent week with Alistair. Thanks for an educated week. 
Feb-19 Umbilical Alistair Instructor was very good at keeping the attention of the class and presenting the material in a way for everyone to learn.
Feb-19 Umbilical Alistair Excellent course, Alistair presented the course really well.
Feb-19 Umbilical Alistair Course was very well presented, Alistair is a great help with a wealth of knowledge. 
Feb-19 Umbilical Alistair Well presented course. I’ve gained a considerable amount of extra knowledge during the week, increasing the level of confidence when dealing with problems.
Feb-19 C&G Fibre Alistair Alistair was a brilliant teacher
Feb-19 C&G Fibre Alistair Excellent enjoyable. Feel much more confident. Thank you. I’ll be back!
Feb-19 C&G Fibre Alistair Many thanks
Feb-19 C&G Fibre Alistair Great course, amazing!
Feb-19 AOTDR John Absolutely excellent course, tailored very much for my own needs. John’s knowledge is superb, wasn’t a question or query that I had that couldn’t be answered. Ever so patient and course was highly interesting, informative and detailed . Thoroghly enjoyed every minute of the training .
Jan-19 AOTDR John Excellent tutor who was very knowledgeable. Highly recommend the training centre.
Jan-19 C&G Fibre Alistair Instructor very friendly with great sense of humour. Very knowledeable and understood very well. Very happy .
Jan-19 C&G Fibre Alistair Excellent content and balance between theory and practical. Adaptive approach to order of topics and input being accepted ensured an engaged group. Very conducive to learning.
Jan-19 C&G Copper Alistair Alistair was knowledgeable, personable and very engaging. Made for a very relaxed, detail filled course
Jan-19 C&G Copper Alistair I found the course to be very useful, informative and most of all fun. Nice mix of both theory and practical so as not to make it repetitive
Jan-19 C&G Copper Alistair A little bit far from where I live but I suppose wherever you have the course some people going to be close some going to be far.
Jan-19 CofK Annette Very informative
Jan-19 CofK Annette Thank you
Jan-19 AOTDR John Excellent tutor who was very knowledeable. Highly recommend the training course.
Jan-19 Umbilical Alistair pdf of slides
Jan-19 Umbilical Alistair Excellent course
Jan-19 AOTDR John Excellent course very well delivered
Jan-19 AOTDR John Excellently presented by john. Took time to answer questions and explain them
Jan-19 AOTDR John Great course, very informative
Jan-19 Umbilical Alistair Well presented course, Alistair was very knowledgeable & informative. Maybe a print out of the daily quiz so can refer to it during revision. 
Jan-19 Umbilical Alistair I was looking forward to this course and feel I now have all the information required to conduct copper and fibre testing. Very happy with instructor very knowledgeable man 🙂
Jan-19 Umbilical Alistair Well presented course that was very enjoyable. Taken back to basics which was good to review and go over fundamental basics. Good use of the equipment to give us good confidence to be able to use the equipment when required.
Jan-19 Umbilical Alistair Very knowledgeable instructor, very helpful
Jan-19 Umbilical Alistair Very good course, very interesting
Jan-19 Umbilical Alistair Good course, very informative to the content (fibre, OTDR, TDR + CR/IR testing)

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